SOSFS 2011:9 - Quality management in health and social care - For compliance with legal and contractual requirements
Contents
Adapted to the expectations of the participants, the course includes the following elements:
- What is a management system and how do we work with it?
- What legal requirements apply to our business and how do we work to comply with them?
- Values-based work
- What is SOSFS 2011:9?
- Systematic quality management in practice
- What is quality?
- Stakeholder analysis
- Setting up management systems from scratch
- Self-monitoring, plan and method
- Deviations, Lex Sarah
- Complaints
- Annual cycle and follow-up
- Roles of responsibility within the organization
- Implementation of management systems within the organization
- How do we formulate procedures, methods and practices for the activity?
- Objectives and action plans
- Quality report
Organizations that work with e.g. home care, housing support, companion service and personal assistance will benefit greatly from this course. You will gain practical knowledge to build a manageable systematic quality management system for your organization.
We go through the legal requirements that apply to systematic quality work according to SOSFS 2011:9. You will learn which procedures, process descriptions, methods and working methods must be documented in your organization according to legal requirements and requirements from the relevant municipality and how these should be designed to meet the requirements.
The course covers how to work practically to introduce the work effectively in the organization. We also touch on how the quality system can be developed to meet the requirements of ISO 9001 if your organization wants to be certified in the future.
If you feel ready to take the course, you can book a course session via the button below, or choose to be contacted and we will tell you more about how we can help you and your business.
Course information
Date: On request
Price
Use the form below to express your interest and we will get back to you with prices and other information.
Location
We carry out the training on your premises, or online at a distance.
SOSFS 2011:9 - Quality management in health and social care - For compliance with legal and contractual requirements
This one-day course gives you the right knowledge to build and develop a management system according to SOSFS 2011:9. With extensive practical experience of building and revising management systems in the field, we can combine theory and practical advice in our training. We know what clients and other stakeholders require of your system.
Contents
Adapted to the expectations of the participants, the course includes the following elements:
- What is a management system and how do we work with it?
- What legal requirements apply to our business and how do we work to comply with them?
- Values-based work
- What is SOSFS 2011:9?
- Systematic quality management in practice
- What is quality?
- Stakeholder analysis
- Setting up management systems from scratch
- Self-monitoring, plan and method
- Deviations, Lex Sarah
- Complaints
- Annual cycle and follow-up
- Roles of responsibility within the organization
- Implementation of management systems within the organization
- How do we formulate procedures, methods and practices for the activity?
- Objectives and action plans
- Quality report
Organizations that work with e.g. home care, housing support, companion service and personal assistance will benefit greatly from this course. You will gain practical knowledge to build a manageable systematic quality management system for your organization.
We go through the legal requirements that apply to systematic quality work according to SOSFS 2011:9. You will learn which procedures, process descriptions, methods and working methods must be documented in your organization according to legal requirements and requirements from the relevant municipality and how these should be designed to meet the requirements.
The course covers how to work practically to introduce the work effectively in the organization. We also touch on how the quality system can be developed to meet the requirements of ISO 9001 if your organization wants to be certified in the future.
Course certificate
You will receive a certificate from us after completing the training.
Practical templates
Practical templates that help the organization to ensure and follow up the requirements of SOSFS 2011:9.
Annual wheel of activities
During the course you will receive an annual wheel of activities that will help the organization to ensure and follow up the requirements of SOSFS 2011:9.
Feedback from our training sessions
I am interested in the course
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